Archives by Tag 'Customer Service'

Not just for marketing; Why social media is a like a Swiss Army knife

By Chris - Last updated: Thursday, June 16, 2011

In the last couple of blogs I’ve talked about including social media as another channel in your sales and marketing plan. However, social media is not just useful for marketing. There are many other ways it can be used for business. I like to think of it like a Swiss Army Knife – it is essentially a tool with many different components ideally suited for many different tasks. Here are five other ways social media can benefit your business: